About Us
HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.
You can rely on us to deliver the ‘Excellent’ rated service that you expect and deserve.
We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining the best options available to you.
We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result.
When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that the experience with us is an excellent one, at every stage of the process. Discover why HomeSmart stands out as your premier choice for top-tier Windows, Doors, Conservatories, and Solar solutions. Our esteemed services extend not only to Southampton, Portsmouth, Winchester, and Bournemouth but also to a multitude of other discerning locations across the South.
Paul Byrne
Company Director
Tom Randall
Company Director
HomeSmart Installations Ltd was founded in July 2018 by Paul Byrne and Tom Randall.
We have worked together since the late 1990’s, previously for a national home improvement company, and we now have over 40 years experience in the industry between us.
We have seen home improvement companies come and go, and we have seen what happens when the company you work for no longer puts their customers and their staff first. We have learned that success in business is only achieved when you genuinely strive to keep your customers 100% happy, and when you become the people who actually deliver on each and every promise.
We always intended to start our own business together and make it one to be truly proud of. The time for us to finally take the big leap came in 2018, and so HomeSmart was born!
Our core value is pride. Having pride in absolutely everything that we do from the very first initial contact with a customer, right through to the end of each project, is at the very heart of how we run our business.
We are now into our fifth year as a company, and we have surrounded ourselves with a very skilled team of people who care about the business as much as we do. Together we have now improved over 3,500 homes with top quality home improvement installations along the South Coast and surrounding areas.
We provide a first class service from initial contact, to survey, manufacture, installation, and throughout the warranty period, and we will always be there for our customers when they need us.
Here’s to the next 3,500 homes we very much look forward to improving, all from the home improvement company you can really trust.
Meet The Team
Laura Mason
Accounts Manager
I am the Accounts Manager here at HomeSmart.
Working for HomeSmart is like having a second family. It’s great to be around people who all want to succeed and deliver a five star service to all our customers.
Jon Reeves
Operations Manager
I am the Operations Manager here at HomeSmart.
I oversee the day to day running of the installation side of the business, ensuring that as a company we always deliver our high quality products and of course our excellent customer service at all times.
Mark Allen
Customer Service Coordinator
I oversee all communications to our customers, with the aim of providing them with exceptional customer service throughout.
I am always willing to go above and beyond, to reach the individual requirements for each of our customers.
Everyday brings new challenges, and overcoming them gives me exceptional job satisfaction.
Morwenna Dovey
Customer Experience Coordinator
My role is to aid the smooth delivery of our customers service and experience from start to finish. keeping our customers updated throughout their home improvement journey
I enjoy working alongside an enthusiastic and energetic group of people who all have the same ambition to get work done to the very highest of standards.
Aimee Jacobs
Customer Service Coordinator
I take care of all the survey and installation schedules throughout the business, keeping our customers well informed of all progress.
My role is very important to me and I understand that the key to our success as an organisation is great communication.
This in turn keeps our customers happy.
Mark Gould
Field Training Manager
I am the Training Manager for HomeSmart.
I ensure all assessors are kept up to speed with our ever growing range of products and services, along with how to correctly present them to all potential customers.
A rewarding and enjoyable role within a progressive company.
Andy Reid
Assistant Sales Manager
I assist the Directors in the day to day management of marketing and sales.
I ensure our representatives have got the most up to date and compliant product information.
Supporting our staff to succeed in every way gives me great satisfaction.
Donald Weekes
Delivery Driver
My role is to ensure that all deliveries are checked for the correct items, the products are delivered without damage and left with the customer in a safe and secure place, without causing inconvenience.
I take great pride in my work, always aim to keep my customers happy, and do so always smiling.
HomeSmart Approved.
Approved Installers
We only use ‘HomeSmart Approved’ installers to ensure the highest standard of work for our customers, each and every time.
Follow our journey.
We take great pride in our work, follow our journey here.